Refund Policy

Effective date: September 4, 2025

Love Canal NGO (“Love Canal NGO“we, “our,” or “us”) is a non-profit organization committed to transparency and accountability in all financial matters. This Refund Policy explains the circumstances under which donations, program fees, or event payments may be refunded.

1. Donations

  • All donations made to Love Canal NGO are considered final and non-refundable, except in cases of:
    • A processing error (e.g., duplicate donation, incorrect amount).
    • Fraudulent or unauthorized transaction.
  • Refund requests must be submitted to us within 7–14 days (depending on your internal rule) of the donation date, along with proof of payment.

2. Program Fees

  • Some Love Canal NGO programs, workshops, or training sessions may involve participation fees.
  • Refunds may be granted if:
    • The program is canceled by Love Canal NGO.
    • The participant withdraws at least [3 days] before the start date.
  • No refunds will be issued once a program has started.

3. Event Registrations

  • Fees for events or campaigns organized by Love Canal NGO are generally non-refundable.
  • Exceptions may be made if:
    • The event is canceled or rescheduled by Love Canal NGO.
    • A registrant notifies us of their inability to attend within [3 days] of the event date.

4. Processing Refunds

  • Approved refunds will be issued using the original method of payment.
  • Refunds may take 7–30 business days to appear, depending on the payment provider.
  • Any transaction or bank charges incurred during refund processing will be deducted from the refundable amount.

5. Contact Us

If you have questions about this Refund Policy or would like to request a refund, please contact us at:

📩 Email: info@lovecanal.org
📞 Phone: +37455373570
📍 Address: Gyulbenkyan 27, Yerevan, Armenia